Experienced Professional
Performance-focused professional with 10+ years of experience leading IT-driven projects, optimizing processes, and using data insights to improve organizational outcomes. Seeking to contribute as a Performance Manager by leveraging expertise in KPI analysis, ROI evaluation, and cross-functional leadership to drive efficiency, collaboration, and business growth
IT Management Showcase
Enterprise-wide IT integration projects, guided the adoption of Microsoft 365 and SharePoint to improve collaboration efficiency, and partnered with business leaders to align IT initiatives with organizational goals. Previously, at Banyan Health System and GE Corporate, I successfully managed multi-regional projects, implemented performance tracking tools, and delivered training programs that improved adoption rates and reduced incident resolution times. These experiences have equipped me with the ability to analyze performance metrics, identify gaps, and implement solutions that drive measurable improvements.
IT Infrastructure MDM Solutions
Designing, implementing, and optimizing IT infrastructures for dynamic needs.
Directed enterprise-wide IT integration projects, ensuring performance goals and KPIs were met across productivity and collaboration platforms.
Led adoption of Microsoft 365, Teams, and SharePoint, improving executive collaboration efficiency by 20% through training and structured rollout.
Partnered with business leaders to align IT initiatives with organizational performance objectives, reducing downtime and enhancing operational efficiency.
Jose Molieri's Work Experience
"I have extensive experience creating PowerShell scripts for systems administration and automation, particularly in managing Microsoft 365, Active Directory, and Exchange Online environments. My scripting work has included tasks such as bulk user provisioning from CSV files, updating extension attributes, assigning or removing licenses, managing group memberships, automating mailbox configurations, and generating audit/compliance reports. I also build error-handling and logging into my scripts to ensure reliability and traceability."
"Compared to using the graphical user interface (UI), PowerShell offers significant advantages in speed, scalability, and consistency. For example, while adding a few users through the UI is simple, creating or modifying hundreds of accounts manually would be time-consuming and prone to error. With PowerShell, I can process the same tasks in seconds using well-structured scripts. Another advantage is repeatability—once a script is built, it can be re-used across tenants or adapted quickly for new requirements. PowerShell also exposes advanced parameters and reporting options that are not always available in the UI, which helps in troubleshooting and in meeting compliance requirements. I still use the UI for quick one-off changes or visual verification, but for bulk operations, automation, and auditing, PowerShell is far more efficient and reliable."
Jamf Pro:
Integrating Jamf Pro into the company’s IT environment to manage Apple devices effectively.
Configuring JAMF Pro policies and profiles.
Setting up enrollment workflows for Apple devices.
Zero-Touch Apple Device Deployments.
Troubleshooting integration issues.
Training end-users on JAMF Pro features.
Microsoft Intune:
Integrating Microsoft Intune into the company’s IT infrastructure to manage and secure mobile devices and applications.
Configuring Microsoft Intune policies and settings.
Setting up device enrollment and management profiles.
Integrating with existing Active Directory (AD) or Azure AD environments.
Conducting user training and support for Intune features.
RingCentral:
The project involved integrating RingCentral, a cloud-based communications and collaboration platform, into our company's IT infrastructure to modernize and streamline communication channels.
Configuration: Setting up and configuring RingCentral services tailored to our organization's needs, including user accounts, phone numbers, and call handling rules.
Integration: Integrating RingCentral with existing systems such as Microsoft O365 like Teams and Outlook to facilitate seamless communication and data synchronization.
Training and Support: Conducting user training sessions to familiarize employees with RingCentral’s softphone features and providing ongoing support to resolve any issues.
Hello ID:
I played a pivotal role in the successful integration of Hello ID with ADP. My responsibilities included:
Configuration and Setup: Configuring Hello ID to synchronize user identities (AD) and access permissions with ADP.
Integration Planning: Collaborating with IT and HR teams to plan the integration process and ensure alignment with company policies and security standards.
Testing and Deployment: Conducting thorough testing to verify the functionality and security of the integrated solution before deployment.
Training and Support: Providing training to end-users and HR support staff on using Hello ID for secure access to ADP and other company applications.
Achievements and Projects
Experienced IT Professional with Diverse Expertise
Throughout Jose Molieri's career, they have consistently excelled in designing, implementing, and optimizing IT infrastructures to meet the dynamic needs of their organizations. Their proficiency in managing mobile device management systems such as Jamf Pro, cloud business, Microsoft Intune, Microsoft Azure Active Directory (Microsoft Entra ID), Microsoft O365 services, ticketing systems, project IT management, and ServiceNow (SNOW).
IT Professional with Diverse Expertise
Key Skills
Performance Management & KPI Tracking
ROI & Data-Driven Decision Making
Process Optimization & Continuous Improvement
Strategic Project Leadership
Stakeholder Engagement & Change Management
IT Service Management (ITIL, ServiceNow, Jira)
Analytics & Reporting (Tableau, Power BI)
Microsoft 365, Azure AD, Intune, Jamf Pro
Jose Molieri is a highly skilled IT professional with a wealth of experience. Their expertise in various IT domains is truly impressive.
Connolly D' Souza
Healthcare sector
★★★★★
